PHS West is here for you from beginning to end. We understand that emergencies do not happen at the most convenient time. It is for this reason that we offer several different ways to support our customers. PHS West has you covered no matter what level of support you need from us. We’re happy to help.
Every PHS West product comes with free 24/7 Technical and Operational Support for the life of your product. We understand most applications for our products run on a 24-hour shift schedule, and questions don’t always come up between 9:00 a.m. and 5:00 p.m. It is for this reason we allow our customers to contact us any day, any time, any question. Call our toll free technical support hotline at 1-888-639-5438 no matter the issue. The sooner you call, the faster we can fix the issue.
Beyond the standard warranty, invest in peace of mind with an extended warranty on your PHS West product. Extended warranties are available in one year increments.
Preventative Maintenance plans are available with PHS West and offer you the peace of mind knowing a local technician is inspecting all points and parts of your product to ensure they are in full operational order.
On-Site service packages are available in one hour to multiple hour blocks. PHS West is a simple phone call away. Dispatched to your facility as quickly as within 24 hours, rest assured your equipment will be in tip top shape every day.
In need of technical support? Please fill out the form below. The more detailed information you can provide us, the more expeditious we can be in solving your issue.